Darden/Red
Lobster, Orlando, Florida
2002 - 2005
Red Lobster, Division of Darden with 677 restaurants nation wide
serving over 140 million guests with $2.4 billion in annual sales.
Darden also includes the Olive Garden, Smokey Bones, and Seasons 52.
Senior Vice President, Culinary & Beverage Excellence and Corporate
Officer
Directed a
staff of 19 administrative and management professionals, with a
departmental budget of $2.2 million. Overall departmental
responsibilities included: translating guest research into actionable
and measurable menu and promotional items, promotion calendar planning,
product, new product development, menu research and development,
financial forecasting, and measurement of all food and beverage products
introduced on base menu or national promotions. Monitored preference
changes, created product specifications and monitored adherence,
developed training aids, signed off on buyer sheets, tracked successes
from Guest Satisfaction Surveys, and made adjustments based on changes
in product availability.
I worked
with Corporate Purchasing on International Contract Farming and
Purchasing Programs as well as international fresh fish
preparation/cutting & delivery and logistics programs.
Reported to Executive Vice President of Marketing. |